Hyster enjoys a terrific relationship with most of its clients due its focus on producing total customer satisfaction through its world class manufacturing. Our objective is to anticipate the requirements of each client in addition to address them with lift trucks which provide the value, the performance and the reliability that they require.
Hyster fully believes in starting with the customer. The company conducts yearly focus groups and provides on-going voice of customer research which is conducted both on-line as well as in the field. We have more than 400 design engineers to translate that input into intelligent designs by applying our rigorous review gate process. Virtual prototype builds and advanced tools help make sure that the best equipment practices come together. Other advanced tools like for example virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machines are subjected to physical, environmental and virtual tests, in order to guarantee the lowest ownership cost and total reliability. Not only do we test against our own standards, but we are always testing against the competition's products too. Our final tests happen in real-world customer applications so as to make certain that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total customer satisfaction and flawless quality 100% of the time, all the time.
Total Quality All The Time
To initiate excellence from the start, Hyster utilizes an integrated Manufacturing Execution System or MES. The job of the MES is to manage production flow. The MES coordinates line activities such as part sequencing and quality verification. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits actually hold every worker accountable for consistent quality, together with the 5s workplace organization in place to help us achieve it.
Hyster provides a range of excellent features as standard with all our products. By remaining dedicated to our focus on both quality and safety, and by being innovative from start to finish, we deliver several of the best material handling equipment on the market. These are only some of the reasons why the corporation has become a leader in the business.